Who We Are

Welcome to NatureDoc Clinic. We‘re a UK-wide team of Nutritional Therapists and Naturopaths who use evidence-based Functional Medicine to create personalised nutrition and wellness plans.

What makes us different:

• Every client receives bespoke, individualised advice tailored to their unique health story
• We work at your pace, suggesting realistic changes that fit into your busy life
• Our goal is to help you or your child become the healthiest version of yourself

Our areas of expertise:

• Women’s health and hormones
• Paediatrics (babies, children, teens, and young adults)
• Chronic gastrointestinal conditions for men and women
• Neurological, inflammatory, and autoimmune conditions for men and women
• Neurodiversity and mental health (adults and children)

Our qualifications: 

All practitioners have completed at least 3 years of training with a diploma or BSc from reputable UK nutrition colleges. Some hold additional MSc degrees and functional medicine qualifications.

Our clinical lead, Lucinda Miller, personally mentors all new practitioners for 18 months. The team also participates in weekly mentoring sessions and ongoing professional development to ensure the highest quality care.

How To Book

For simple bookings: Call our telephone booking team: 020 3397 1824

• Monday–Friday: 8am–7pm
• Saturday: 8:30am–5pm

For detailed questions: Email our reception team: reception@naturedoc.co.uk

Contact them if you need to:

• Discuss which practitioner is right for you
• Understand costs and logistics
• Ask detailed questions about what to expect

They’ll either email back or arrange a phone call. Please note: costs vary from person to person, so reception can only provide estimates.

Consultation Details

Consultation fees vary by practitioner based on their experience and location. Our booking team can provide current rates.

Initial consultation:

• 90 minutes per person (60 minutes for babies under 12 months)
• Followed by a personalised written health plan (sent within 1 week)

Follow-up consultations:

• First follow-up: 60 minutes (approximately 6 weeks later)
• Subsequent follow-ups: 30–45 minutes as needed

Long-term support: Expect to work with your practitioner over several consultations to reach your health goals. Many clients have chronic conditions and work with us long-term, while others come for specific issues or annual check-ups. We’ve supported some families for over 25 years!

Clinic Locations

In-person consultations available at:

• London: Sloane Square (Chelsea), Parsons Green (Fulham)
• Berkshire: Newbury
• Cheshire: Knutsford
• Somerset: Bath
• Surrey: Godalming
• Warwickshire: Whichford
• Wiltshire: Newton Toney

Virtual video consultations available from practitioners based in: Alton (Hampshire), Leicestershire, Northamptonshire, Camberwell (London), Southfields (London), Shrewsbury (Shropshire), Witney (West Oxfordshire), Wallingford (Oxfordshire), Horsham (West Sussex), and Cairns (NE Australia)

In-Person vs. Virtual Consultations

All clients must be seen (face-to-face or video) during the initial consultation—even babies need to appear briefly for 5–10 minutes.

Virtual consultations work well when:

• Travel is difficult due to distance, disability, or school commitments
• You want more flexibility for follow-ups

For children: We try to minimise missed school time. Another adult can bring them in briefly at the start, then take them back to school. Children don’t need to attend follow-ups unless they want to.

Preparing for Your Appointment

After booking, you’ll receive:

1. Email confirmation with a link to an online health history questionnaire
2. Reminder email and text message before your appointment

Please complete the questionnaire well in advance and include:

• Detailed health history
• Complete diet information
• Full medication and supplement list (include brand names, dosages, and duration)
• PDF copies of past lab results and medical/educational reports
• A portrait photo of the client
• Video footage of specific behaviors (for children, if relevant)

Important: We cannot proceed without a completed questionnaire. This allows your practitioner to prepare properly and use consultation time effectively.

Cancellations: Please give as much notice as possible – we have long waiting lists, and practitioners have childcare costs and clinic rent to consider.

What Happens During Your Initial Consultation

We’ll discuss:

• Your (or your child’s) detailed health history, including family medical history
• Current diet and lifestyle
• Specific health goals
• Any triggers or patterns we identify

Physical assessments may include:

• Eye, tongue, and nail analysis
• Abdominal check
• Review of recent lab results from a functional medicine perspective

(These vary based on age, presentation, and whether the consultation is in-person or virtual)

Tip: Prepare your questions in advance!

Your practitioner will then recommend:

• Diet and lifestyle changes
• Food supplements
• Laboratory testing (if needed)

After Your Initial Consultation

Within 1 week, you’ll receive: A personalised health plan via email that includes:

• Specific diet and lifestyle changes
• Exact food supplement recommendations and where to buy them
• Instructions for laboratory testing (if recommended)
• A summary tying together everything discussed

This report takes 1–4 hours to write and is included in your initial consultation fee.

Optional early follow-up: You may book a 30–45 minute consultation within 2–3 weeks if you need help implementing the plan or have more questions. This is especially encouraged for complex health situations.

Ongoing support: Expect regular 30–60 minute consultations every 6 weeks or so. Lab results require a minimum 60-minute follow-up for full explanation and interpretation. Each follow-up includes an updated health plan if needed.

Cost Structure

What’s included in consultation fees:

• Time spent during the consultation
• Time to write your personalised health plan (1–4 hours depending on complexity)
• For initial consultations: time to order lab tests

Follow-up consultations are charged at your practitioner’s hourly rate and reflect both consultation time and health plan writing time.

Note: Lab test costs and supplement costs vary by individual and are additional to consultation fees.

Laboratory Testing at NatureDoc

Why We Use Lab Tests

Lab tests help us identify the root causes of chronic conditions by revealing what’s driving your symptoms. We investigate nutritional deficiencies, metabolic and cellular health, inflammation, genetics, and gut microbiome function.

Our Laboratory Partners

We work with established labs in the UK, US, and Germany, including:

Genova Diagnostics, Invivo Healthcare, Doctors Data, Vibrant Wellness, AONM, Precision Medical, Cyrex Laboratory, Mosaic Laboratory, Lifecode Gx, Viva Health, Medichecks, Bio-Diagnostics, Biovis, and others as needed.

For children: We avoid blood tests whenever possible. Most pediatric tests use urine, stool, or hair samples that can be collected at home.

Available Tests

We offer comprehensive testing for:

Blood Tests:

• Haematology and biochemistry panels
• Vitamin and mineral profiles (Vitamin D, ferritin, folate, B12, magnesium, copper, zinc, ceruloplasmin)
• Full thyroid screen (TSH, T4, T3, Reverse T3, Thyroid Antibodies)
• Cardiovascular and metabolic markers

Hormone Tests:

• Adrenal profile
• Oestrogen, testosterone, progesterone
• DUTCH test (comprehensive hormone analysis)

Gut Health Tests:

• Comprehensive stool analysis and microbiome testing (yeast/candida, bacteria, viruses, parasites)
• SIBO (small intestine bacterial overgrowth)
• Food allergies (IgE) and intolerances (IgG)
• Histamine intolerance and mast cell activation markers

Toxin and Environmental Tests:

• Urinary mycotoxin test
• Urinary environmental toxins (heavy metals, pesticides, microplastics (BPA), forever chemicals (PFAS) and mould)
• Hair mineral analysis (heavy metal toxicity and trace minerals)

Metabolic and Cellular Tests:

• Urinary organic acids
• Urinary amino acids
• Chronic inflammation and oxidative stress markers
• Mitochondrial metabolites
• Folate, B12, and methylation
• Genetic polymorphisms (SNPs)

Neurological Tests:

• Neurotransmitters (dopamine, serotonin, epinephrine, norepinephrine, acetylcholine, GABA, glutamate)
• Pyroluria/kryptopyrrole
• Gluten and casein urinary peptides
• Oxalates
• Blood-brain barrier perturbations

Infection Markers:

• Viral and bacterial antibody titres (including tickborne illness and streptococcus)

Simple At-Home Tests:

• Basal temperature testing
• Stomach acid assessments

Important Testing Rules

We cannot order tests before your initial consultation. UK regulations require us to meet you or your child first. This consultation is essential for:

• Assessing which tests are actually needed
• Finding the best testing approach within your budget
• Understanding your full health picture

After your initial consultation, your practitioner can order repeat tests and schedule follow-up consultations to review results.

How Testing Works

1. Tests are ordered immediately after your initial consultation

• Test kits are sent to your home
• Most are stool, urine, saliva, or hair samples
• For blood tests, we’ll recommend phlebotomy services near you or arrange a home visit

2. You complete the tests at home

• Full instructions for payment, collection, and return come with each kit

Read all instructions carefully before testing

You are responsible for:

• Paying for the tests (usually directly to the lab when ordering)
• Collecting the samples correctly
• Posting or couriering them back to the lab

3. Results timeline

• Tests take 10 working days to 6 weeks to process
• Your results follow-up consultation will be scheduled 4–6 weeks after your initial consultation

Your Results Follow-Up Consultation

What to expect:

• Minimum 60-minute consultation
• Comprehensive interpretation of your results in the context of your medications, diet, stress levels, and exercise
• Clear action points for rebalancing any abnormal markers
• Discussion of next steps

After the consultation:

You’ll receive a new personalised health plan within a few days (up to 1 week for complex cases)

This plan may include:

• Tailored dietary changes
• Lifestyle and habit modifications
• Herbal remedies
• Personalised food supplement regime

Note: Test interpretation is complex and nuanced and requires years of experience. Your practitioner writes these detailed plans personally, which can take several hours.

Between Consultations

We’re happy to answer 1–2 brief questions via email if you need clarification to move forward with your current health plan. Examples:

• A supplement is out of stock
• A lab test needs to be reordered

Response time: We aim to reply within 2–3 days.

Please save all other questions for your next follow-up consultation. We cannot provide detailed ongoing email support between appointments – please respect your practitioner’s time.

Payment Information

Consultation payments:

• Due at the time of the appointment (in-person consultations will be charged ahead of the consultation)
• Paid by credit/debit card via your practitioner’s payment terminal (no American Express)
• Have your card ready before the appointment starts to maximise your consultation time

Laboratory test payments:

• Charged separately from consultation fees
• Usually paid directly to the laboratory when ordering test kits
• Some tests may need to be paid at the time of the appointment

Food supplement payments:

• Charged separately
• Purchase links included in your health plan
• Many supplements are available through NatureDoc.Shop with special client discounts

Frequently Asked Questions (FAQs)